Project Overview

Changing Public Services logo. A half starred shaped "net-like" design in green, blue and burgundy

Changes to public services in Canada have reshaped and narrowed support programs that serve broad groups of people. These changes have considerable impacts on the lives of women, as public sector employees and also as significant users of public services. Choices about how and what public services to change need to be examined using a gendered and intersectional lens.

Our Goals

Changing Public Services (CPS), a three year Social Sciences and Humanities Research Council (SSHRC) funded project, researched and documented:

  •      What we know about what is changing in public services;
  •      What the impacts are on diverse groups of women, and;
  •      What actions we can take to respond to these changes.

CPS partners worked together over the course of three years to create a pan-Canadian network. Together, we collectively prioritized areas for further research and action by identifying/tracking changes to public services and their impacts on women. Our goal is to ensure diverse women can influence and inform the government at the federal, provincial and municipal levels about public service delivery and their needs.

Organization of the Project

The project operates in four different regional clusters located in Halifax, Ottawa, Saskatoon, and Vancouver. Each cluster focused on important questions in the region and on one or more groups of women who may face unique barriers and opportunities (e.g. women with disabilities, immigrant women, women in rural areas, young women, Aboriginal women, senior women) in the face of changing public services. While the clusters focused on different barriers, they all operate under the unifying goal of elevating the voices and experiences of diverse groups of women.

In addition, CPS has initiated research projects designed to mine existing labour force data and review current literature to determine the impacts of changes in public service policy and delivery on diverse groups of women.

Click here to read more about the organization of CPS.


The Canadian Research Institute for the Advancement of Women is housing this research project in partnership with:

  •     Canadian Labour Congress (CLC)
  •     Canadian Association of University Teachers (CAUT)
  •     Canadian Union of Postal Workers (CUPW)
  •     Canadian Union of Public Employees (CUPE)
  •     Public Service Alliance of Canada (PSAC)

Contact Us

For more information about the project, please contact